Frequently Asked Questions (FAQs)
FAQs for Practitioners: Joining Heallink Made Simple
Thinking about joining Heallink to grow your holistic practice in Bristol? Here’s what you need to know about getting verified, reaching patients, and making the most of our platform.
🔹 1. What is Heallink, and how can it help my practice?
Heallink is a platform that connects verified holistic therapists — like acupuncture, osteopathy, and Chinese herbalists — with Bristol patients seeking natural pain relief. We promote you to a targeted audience, handle bookings, and save you marketing time.
🔹 2. How do I get verified to join?
It’s easy! Submit your qualifications (e.g., GOsC, the British Acupuncture Council, proof of insurance, ID, and a bit about your experience via our online form. We review everything in 2-3 days, and if approved, you’re listed with a “Heallink Verified” badge. Free during our beta phase!
🔹 3. What does verification cost?
Right now, it’s free for beta testers — a thank-you for joining early. Post-launch, we may introduce a small one-time fee (e.g., £20-£50) to cover costs, but we’ll keep it affordable and transparent.
🔹 4. How do I get paid for bookings?
Patients pay through Heallink when they book. We hold the funds securely, then transfer your payment (minus a small commission, typically 10-15%) after the session. You’ll see all details in your practitioner dashboard.
🔹 5. What’s the commission rate, and why is there a fee?
Our commission (10-15%, TBC) covers platform costs — marketing, payment processing, and support — so you can focus on healing, not hustling. Beta testers get a full year of reduced rates as a bonus!
🔹 6. Can patients book me directly after the first session?
We encourage on-platform bookings for a seamless experience for long term solutions (and our Code of Conduct asks you to honour this). Heallink offers easy rebooking tools and secure payments — benefits patients won’t get going direct.
🔹 7. How much time does it take to manage my profile?
Not much! Set up your profile once (services, availability, bio), and update it as needed. We handle promotion and booking logistics — you just confirm appointments and treat your patients.
🔹 8. What if a patient cancels or doesn’t show up?
You set your cancellation policy (e.g., 24-hour notice). If they cancel within your terms, you keep the fee. For no-shows without notice, we will still process payout to our holistic therapists. For details, please contact us at info@heallink.co, and we’ll assist based on your policy
Got more questions? Email us at info@heallink.co — we’re excited to support your holistic practice!